Luma support

Help for Android closed testing and the v0.1.18 candidate · Updated

Need help with your word garden? Luma is a mobile word game for people aged 13 and older. The current development build contains 16 language packs and 171 puzzles. The Android package is com.aguga.luma. Version 0.1.13 is in closed testing on Google Play; v0.1.18 is the optional-ad update awaiting release. Production availability has not been announced. Check your version in Settings.

support@aguga.appLuma support and feedback

How do I make a word?

Drag between the letters on the wheel and release to submit. You can also tap letters and then the center button. Use each letter tile at most once per word; repeated letters need separate tiles. Shuffle rearranges the wheel without changing the letters.

What if a word is not accepted?

A puzzle has a defined set of target and bonus words. An unrecognized entry does not mean it is not a real word. For a vocabulary report, send the selected language, level number, word and what you expected. All 16 language packs are previews pending fluent-reader review, and your corrections help.

How do hints and seeds work?

The first letter hint in each puzzle is free; later letter hints cost five seeds. First-time completions award 10, 12 or 14 seeds by difficulty band; a new bonus word awards one. Replaying a completed puzzle or switching languages does not grant these rewards again. Meaning clues in the notebook are always free, including when you have no seeds.

Where is my progress?

Progress stays locally inside the app. Each language keeps its own puzzle progress, and all languages share one seed balance. There is no account, cloud sync or developer-held recovery copy. The Android candidate is configured to exclude app data from automatic Android cloud backup and device transfer; keep your own exported copy.

How can I back it up or move it?

  1. Open Settings and choose the backup export control to open the Android sharing panel.
  2. Choose a destination that saves the JSON file outside Luma. Finish saving it and confirm you can find it. Opening or canceling the sharing panel does not mean a backup was saved; the app's temporary export cache is not a safe long-term copy.
  3. On the destination device, open Luma's Settings and use the import control to select the saved JSON file.

Back up before clearing app data, uninstalling or moving devices. Your chosen file destination may have its own backup or sync settings. Luma reads imported files locally and does not upload them to support.

If progress seems missing, avoid clearing data. Reopen the same Luma app and import a backup if you have one. Support has no remote copy of your local save.

Can I play offline?

The Android candidate bundles game files, word packs and fonts for offline gameplay, including first launch. App updates replace those bundled files through a new app version. Website links, email and network-based file destinations can require a connection.

How do I change language or appearance?

Open Settings to choose a language and dark or light appearance. Dark is the default. Sound and reduced-motion controls are also available. Changing language or appearance does not spend seeds or reset your other language progress.

Are there ads or purchases?

Version 0.1.13 is ad-free. The v0.1.18 candidate includes optional rewarded Google AdMob ads, off by default. There are no forced ads or in-app purchases, and you can solve puzzles and use free meaning clues without watching.

How do I choose optional ads in v0.1.18?

The first session has no ad offers. On a later session, open Settings, then Optional rewards and Ad preferences. Select an age group. Only “18 or older” makes the separate “Enable optional ads” action available; “Under 18” or “Prefer not to say” keeps ads unavailable. Luma asks for no date of birth.

After enabling and completing applicable privacy checks, an available offer appears in hint details. Choose to watch only if you want the five-seed reward. A confirmed completed ad earns five seeds, up to three successful rewards per UTC day, with a five-minute cooldown after a successful reward. Offline, unavailable or uncompleted ads do not establish a reward.

How do I stop ads or change Google privacy choices?

In Settings, choose “Turn off optional ads” to stop new rewarded-ad requests from Luma. This does not withdraw a Google consent choice. Use the separate “Ad privacy choices” control, where available, to open Google's privacy options and review or change applicable choices. A privacy form may not be available in every region or state. You can continue with optional ads off.

Google's ad and privacy services process data separately from your local save; choosing non-personalized ads does not mean no processing. Read the Google SDK data disclosure and privacy-choice details.

What if a reward is still being saved?

If Luma reports that a reward is pending, avoid clearing app data or watching another ad for the same reward. Use “Check reward” if it is available. Local reward records help recover confirmed rewards and prevent duplicate credit. Starting an ad alone does not confirm a reward.

Does a backup restore my ad or consent choices?

A progress backup includes local wallet and reward history. Native age-group and ad-enable settings, and Google's consent state, are separate and are not restored by importing the file. Review those choices on the destination device.

Report a technical issue

Email the game version shown in Settings, your device and Android version, Android System WebView version if known, selected language, level, and steps that caused the issue. A screenshot can help. Please avoid sensitive personal information. Attach a backup only if you choose to share your game progress with support.

Publisher: Sarkhan Rasullu · Aguga Games. See the privacy policy and terms of use.